Inbox · Campaigns · Templates · AI · Your brand
Your brand.
Every customer conversation.
One place.
A shared inbox, campaigns, trending templates and AI replies for your whole team, all under your own name, logo and domain. Your customers chat with your business on WhatsApp and never see ours.
A tour of the product in five steps: a business adds its own logo, colour and address; picks a trending template; sends it as a campaign to everyone in a label; each customer receives it from the business’s own name; and when a customer replies, AI drafts an answer and checks it.
- The cost shown before you send
- Bring your own AI key
- Your number stays yours
- Made for India’s data law (DPDP)
Sound familiar?
Your customers message all day. Your team is scattered.
- 1One phone, five people asking “did anyone reply?”The office phone sits on one desk. Everyone else waits, or messages from their own number.
- 2Customers saved as “Priya maths mom”Contacts live in one phone and three spreadsheets, and none of them agree.
- 3The same answers, typed again and againTimings, prices, fee dates: copied and pasted to each person, every day, every month.
- 4Nobody knows who promised whatA chat gets answered twice, or not at all, and the history leaves with whoever had the phone.
How it works
From one buzzing phone to your own branded customer desk.
1
Set it up as your brand
Your name, logo, colour and your own web address. Connect the WhatsApp Business number your customers already know. Your team signs in to your app; your customers chat with your business.
- Your own address, like salon.holabolo.com, or your own domain
- Several numbers in one workspace
- The number stays registered to you, on your own Meta account
2
Answer together, without stepping on toes
Every chat becomes a case with an owner. Assign it, leave a note only your team sees, set a follow-up, and close it when it’s done.
- Agents see only the chats given to them
- Quick replies, files, locations, buttons and lists
- The full history stays with the business, not one phone
3
Pick from trending templates, or write your own
Start from templates other businesses like yours are sending this week: festive offers, reminders, order updates. Edit the words, and we check Meta’s rules as you type, so it’s approved the first time.
- A trending library, sorted by kind of business
- See it on a phone as you write
- Blanks with names, like {{customer_name}}
4
AI replies, with a person in charge
The AI drafts replies from your own answers and business details, and checks every message before it goes: Meta’s rules, empty blanks, tone. You choose whether it waits for an OK or replies by itself.
- Hands the chat to a person when it isn’t sure
- Bring your own AI key, or use ours
- Turn it off for any chat, any time
5
Campaigns and bulk messages, without the copy-paste
Send an approved template to a label (Grade 3, Saturday batch, gold members) or a list you upload, each message with the person’s own name. Schedule it, see who got it, read it and replied, and follow up with the ones who didn’t.
- Opted-out people are skipped automatically
- Replies land back in the shared inbox
- Managers see what Meta will charge before it goes
Who it’s for
Any business that talks to its customers every day.
The School · inbox
Approved template
Dear Mrs. Sharma, Aarav’s term fee of ₹12,000 is due on 10 November. You can pay online or at the office.9:00✓✓
Pay now
Call the office
Mrs. Sharma
Can I pay it in two parts?9:04
AI draft · sent by Asha
Yes: ₹6,000 now and the rest by 10 December. Shall I send the payment link?9:05✓✓
Schools & coaching
- Fee reminders and receipts
- Admission enquiries answered by the front office
- Holiday and exam notices to a class or batch
- Parents’ questions routed to the right teacher
UsesCampaignsTemplatesTeam inbox
Talk to us about your schoolThe Salon · inbox
Approved template
Hi Neha! Your haircut with Riya is tomorrow at 4 pm. Reply 1 to confirm or 2 to reschedule.9:00✓✓
Confirm
Reschedule
Neha
Can I come at 5 instead?9:04
AI draft · sent by Riya
5 pm works! I’ve moved your booking, and Riya will see you then.9:05✓✓
Salons & spas
- Booking and reminders the day before
- Fewer no-shows
- Festive offers to regulars who said yes
- Photos of styles shared in the chat
UsesTemplatesAI repliesCampaigns
Talk to us about your salonThe Clinic · inbox
Approved template
Your appointment with Dr. Mehta is on Friday at 11 am. Please bring your previous reports.9:00✓✓
Get directions
Reschedule
Mr. Iyer
Do I need to come empty stomach?9:04
AI draft · sent by Meera
Yes, please don’t eat for 8 hours before. Water is fine. See you on Friday at 11.9:05✓✓
Clinics
- Appointment confirmations
- Reports ready to collect
- Follow-up check-ins
- Front desk and doctors sharing one inbox
UsesTemplatesTeam inboxAI replies
Talk to us about your clinicThe Store · inbox
Approved template
Good news! Your order #4821 has shipped and should reach you by Thursday.9:00✓✓
Track order
Rohan
Can I return it if it doesn’t fit?9:04
AI draft · sent by Kabir
Of course, within 7 days. Just reply here and we’ll arrange a pickup.9:05✓✓
Shops & online stores
- Order updates and delivery questions
- Catalogue and price enquiries
- Payment reminders
- Returns handled by whoever is free
UsesTemplatesAI repliesTeam inbox
Talk to us about your storeThe Café · inbox
Approved template
Hi Kavya! Your table for 4 is booked for tonight at 8 pm. See you soon 🍽️9:00✓✓
Change booking
See the menu
Kavya
Can we bring a cake? It’s a birthday 🎂9:04
AI draft · sent by Imran
Of course! We’ll keep it chilled and bring it out with candles. Happy birthday in advance 🎉9:05✓✓
Restaurants & cafés
- Table bookings and reminders
- Takeaway and delivery orders
- The menu and today’s specials in the chat
- Weekend offers to regulars who said yes
UsesTemplatesAI repliesCampaigns
Talk to us about your restaurantThe Property Desk · inbox
Approved template
Hi Arjun, thanks for asking about 2 BHK flats in Whitefield. Site visits are open this weekend. Pick a time below.9:00✓✓
Book a site visit
Get the brochure
Arjun
Is there parking with the flat?9:04
AI draft · sent by Neel
Yes, every 2 BHK comes with one covered parking spot. Shall I book your visit for Saturday at 11?9:05✓✓
Real estate
- Leads from your ads answered in seconds, day or night
- Site visits booked and reminded
- Brochures, floor plans and location pins in the chat
- Each lead given to an agent, with follow-ups
UsesAI repliesTeam inboxCampaigns
Talk to us about real estateThe Gym · inbox
Approved template
Hi Vikram, your membership renews on 1 December. Renew this week and get one month free.9:00✓✓
Renew now
Ask a question
Vikram
Is the free month still on?9:04
AI draft · sent by Sana
Yes, till Sunday! Renew now and December is on us.9:05✓✓
Gyms, tutors & services
- Renewal reminders
- Class and batch timings
- Trial bookings from ads
- A record of every promise made
UsesCampaignsAI repliesTemplates
Talk to us about your businessFeatures
Everything your team needs. Nothing it doesn’t.
Know the cost before you send
Example figures. Yours come from what Meta charges your account.
Opt-outs, handled
Type / to answer fast
Bring your contacts
Send more than text
- Photos
- Documents
- Voice
- Location
- Contacts
- Lists
Safe team sign-in
For agencies and resellers
Sell it as your own product.
For agencies and IT partners who look after small businesses.
- Your agency’s brand on top, each client’s underneath
- Every client’s workspace in one place
- Charge your own price, or simply refer and earn
Trust
Your number, your data, your customers.
Your number stays yours
On your own Meta account. Take it anywhere.
Your data stays yours
Export contacts and chats any time.
Your AI, your keys
Use your own AI account if you prefer.
Made for India’s DPDP Act
Consent and opt-outs recorded per contact.
Pricing
One simple monthly plan, set up with you.
We’re onboarding our first businesses personally. Tell us about your team and we’ll agree a plan that fits.
Ask about pricingEvery plan includes
- Your brand and address
- Shared team inbox
- Templates and campaigns
- AI replies and checks
- Set up with you by our team
WhatsApp’s own charges are billed by Meta, per message, straight to you. You see the cost before you send.
Say hola to every customer.
Tell us how your business talks to customers today. We’ll show you what it looks like with your whole team on it.
Talk to us